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Anti Spam Policy

Anti Spam Policy

It is a violation of the license agreement to send unsolicited commercial bulk email with any gorilla Product.

Notice of Responsibility to all gorilla product users:

 

DO NOT SEND UNSOLICITED COMMERCIAL BULK EMAIL OR UNSOLICITED COMMERCIAL BULK SMS MESSAGES. Be aware that you are solely responsible for the messages you send. In some cases, sending unsolicited commercial bulk email or unsolicited commercial bulk SMS (i.e. Spam) is in violation of the law, and you will be solely responsible, accountable and liable for any violations and damages.

 

We reserve the right to refuse technical support and/or other services if you:

 

send unsolicited commercial bulk email or send unsolicited commercial bulk SMS; or
you hijack a mail server relay; or
distribute illegal information or materials; or
forge header information; or
put false of misleading information in the subject; or
fail to provide a means for unsubscribing from your lists

 

The gorilla range of products was developed to help people including us, to run and manage opt-in mailing lists, opt-in email newsletters, opt-in email marketing campaigns, announcement lists, customer updates and other legal uses of email and SMS messaging. We will never knowingly tolerate the use of our products to facilitate the sending of unsolicited commercial bulk email (i.e. spam) messages. We have taken measures to stop people from abusing our products for example, our gorillacontact Free Edition has limitations in it to stop it from being abused. Some of those limitations are:

 

BCC / Bulk sending is not permitted spammers like to be able to send their email quickly using bcc. This is not possible with the gorillacontact Free Edition.
There is a limitation on the number of messages that can be sent at any one time in our gorillacontact Free Edition. Again this is designed to deter spammers from using our gorillacontact software to send spam.
Direct sending is not available in the gorillacontact Free Edition.
None of our products allow message headers to be altered in anyway.
None of our products facilitate the building of spam lists using extraction or spidering techniques.

 

Users should consult Section 6 of the license agreement (installed by each of our products) for more information. If a user violates the license agreement, but continues to use the product they are doing so illegally. We will deny technical support and refunds, refuse product upgrades, report your actions to anti-spam agencies, and may pursue legal action.

If you do receive spam that you believe originated from an gorilla Product user, please forward the message with full headers (very important) to mailto:support@gorillacontact.in, so that we can investigate the matter further. Should the spam complaint be valid we will report them to the various anti-spam agencies, black list them from receiving future products and technical support from us. If you have any queries relating to our anti-spam/abuse policies then please contact us support@gorillacontact.in.

 

Please note that gorilla does not provide mailing lists with its products. Nor does gorilla provide mail servers to facilitate the sending of unsolicited bulk commercial email. The gorilla product range is designed to allow users to operate and manage their own lists and groups.

 

If you have any questions regarding our Anti Spam Policy please contact us support@gorillacontact.in

 
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